Choosing a POS system for your retail store is a business decision, not just a tech purchase. The wrong choice means staff frustration, bad data, and switching costs later. Use this checklist to evaluate any platform — including Retill — before you commit.
Step 1: Define your retail type and size
- Single shop or multiple branches?
- Do you need a warehouse?
- Perishable or expiry-tracked products (pharmacy, food)?
- Credit sales or cash-only?
- How many staff need access?
Retill scales from one kiosk (Basic plan) to unlimited branches (Premium).
Step 2: List must-have features
Common must-haves for Ghana retailers:
- Fast POS checkout with Mobile Money support
- Real-time inventory and low-stock alerts
- Customer accounts for credit tracking
- Exportable PDF reports
- Mobile app for shop floor selling
- Role-based staff permissions
Retill includes all of these without separate modules or add-on fees.
Step 3: Evaluate total cost
Ask vendors:
- What is the monthly price in GHS?
- Are there per-user or per-branch fees?
- Is inventory and reporting included?
- Are there setup or training charges?
- Must I buy specific hardware?
Retill: GHS 99–299/month, unlimited staff on Pro & Premium, no setup fees, use your own phone or laptop.
Step 4: Test ease of use
Your cashiers — not just you — must use the system daily. Look for:
- Simple product search and checkout flow
- Clear receipts and sales IDs for lookups
- Mobile-friendly interface for floor selling
- Fast onboarding — live in one day
Step 5: Check support and local fit
Can you reach support when something breaks on a Saturday morning? Retill offers Ghana-based support (info@versified.com.gh, +233 59 896 9254) with response within 24 hours, Monday to Saturday. Offices in Accra and Kumasi.
Step 6: Plan for growth
Choose a system that grows with you. Switching POS later means retraining staff and migrating data. Retill Pro supports 3 shops + warehouse; Premium is unlimited.
Questions to ask any POS vendor
- How do you handle Mobile Money at checkout?
- Can I track customer credit balances?
- Do inventory levels update automatically on sale?
- Can I export reports for my accountant?
- How many staff can I add without extra cost?
- What happens if internet drops during a sale?
- Can I manage multiple branches from one login?
Retill answers yes to all seven. See how Retill compares or request a demo.