FAQs
Find quick answers to common questions about setting up and using Retill.
To sign up for Retill, click on the 'Get started now' button in the top right corner. You can then create an account by providing your email address and creating a password.
From your account menu click on Apps. Select Retill from the list of available apps. Click on subscribe. From the pop up window, enter the numbe of months and click on continue. If your wallet balance is insufficient, kindly top up your account wallet.
From your account menu, click on 'My Apps', and click on 'Go to Retill'. On the Retill details page click on 'Go to Retill' button to access Retill management system. You will be redirected shortly.
From your Versified Account, click on 'My Apps' from the menu, and click on Retill. On the Retill details page click on 'Extend Expiry' button on top right corner. Enter the number of months you want to extend and click on continue. If your wallet is insufficent kindly top up your wallet.
Login as a business admin or a sales person with 'Users' privileges. Click on 'Go to Retill' to access Retill business dashboard. Select Users from the left menu, and click on 'Add User' button from the top right. enter the user's Versified Account email and click on add user. To assign privileges to a user, click on View User and turn on the switch for the appropriate privileges. Select the shop you want the user to work in and click on Save when done.If the user does not have Versified Account, he/she should create one before this step.
Login to your account and proceed to Retill business dashboard. Select Report from the left menu and click on Generate Report button from the top right corner. Make the desired selections and click on 'Generate' to get the PDF of your report. All previously generated reports are saved for you to access them anytime. You can also delete them if you wish.
Login to your account and proceed to Retill business dashboard. Click on Shops from the left menu and select the shop the sale was made in. From the Sales tab you can search for the sale either with the sales ID or go through the list.
Login to your account and proceed to Retill business dashboard. Click on 'Customers' from the left menu. Click on 'Create Customer', fill in the necessary details of the customer and click on Create.
From your Retill dashboard click on 'Production' from the left menu. Select the products you want by clicking on the small box beside each product. Click on Transfer button. Select the shop you want to move the product(s) to, enter the quantity to move, and click on Transfer.
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