Customer story
Abalyn Pastries
Retill helps me identify overdue payments with ease. No more chasing down late fees – Retill keeps me organized and my customers accountable.
Belinda A. Otoo
Director, Abalyn Pastries
- Industry
- Food & bakery
- Location
- Accra, Ghana
- Business size
- Single location
- Retill features used
- Customer accounts, Payment tracking, Sales reporting
“Retill helps me identify overdue payments with ease. No more chasing down late fees – Retill keeps me organized and my customers accountable.”
Abalyn Pastries sells on credit to regular wholesale and retail customers. Belinda used to maintain separate ledgers for each account, and overdue payments often slipped through the cracks. Retill's customer account tracking shows outstanding balances at a glance, with clear payment histories for every buyer. Belinda can send reminders confidently and plan production around expected cash flow. Her team stays focused on baking while Retill handles the bookkeeping.
Challenges before Retill
- Tracking credit sales across multiple customer accounts
- Missed or delayed follow-ups on overdue payments
- No single view of who owes what
Results with Retill
- Instant visibility into overdue and outstanding balances
- Clear payment history for every customer account
- Better cash flow planning for production schedules